Disadvantages of E-commerce
Here, we discuss about disadvantages of E-commerce in detail as follows-
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Disadvantages of E-commerce
Firstly, we understand two issues which affecting the slow acceptance of E-commerce that is
- Technical issues
- Cultural issues
- Bandwith is a big problem. If available bandwidth is less than the data travels at lower speed.
- More time is require to load and display the webpage.
- The users refrain themselves from visiting sites that take more time to download.
- People resist new technology due to this distrust.
- People have not full faith in newer technology.
- People resist buying products until they have seen and touched the product to authenticate its quality.
- People do not take risk of buying fashion clothing, perishable food products, jewellery, electronic items etc.
- Business organizations need to change their business processes. Enabling business on Internet requires investment in hardware and software technologies. Staff training is needed to understand the way of conducting the business.
- The credit card frauds result into financial losses to the customer, which makes the customer feel unsafe in using online services.
- The privacy of the customer information is a serious issue. The hacker might intercept the information on net and misuse it. The lack of security on vendor side may cause big problems to the security of customer details.
- Business will be dependent on Internet and any problem on Internet activity and services on causes business risk.
- The limited access of computers and Internet in rural and undeveloped areas make e-commerce unattractive. The computer and Internet education also limited to smaller parts of the society, which puts limitations on using Internet for e-commerce activities.
- Customer will not get the shopping enjoyment as there are many items which people like to buy only after getting touch and feel. The traditional purchase experience is personal while e-commerce purchase is very impersonal.
- Business frauds like non-delivery of the goods may make the customer to use online purchase less frequently. Many times service levels of the online vendors are not up to the level and this may lead to customer dissatisfaction.
- The timely updates of information and services are often a problem in case of small organizations trying to establish their business or services online.
CONTINUE READING
Disadvantages of E-commerce
Technical issues - Bandwith is a big problem. If available bandwidth is less than the data travels at lower speed
People resist new technology due to this distrust
More time is require to load and display the webpage
The users refrain themselves from visiting sites that take more time to download
Cultural issues - People do not take risk of buying fashion clothing
perishable food products
jewellery
electronic items etc
People resist buying products until they have seen and touched the product to authenticate its quality
Disadvantages of E-commerce
Kinnari
Tech writer at NewsandStory